Asia Pacific University Library catalogue


DEVI YULIA PRAMITA MAYFANY (TP028140)

THE RELATIONSHIP BETWEEN SERVICE QUALITY, CUSTOMER SATISFACTION, AND CUSTOMER LOYALTY TOWARDS FIRM PERFORMANCE AMONG GARUDA INDONESIA AIRLINES USERS / DEVI YULIA PRAMITA MAYFANY. - Kuala Lumpur : Asia Pacific University, 2015. - 141 p. : ill. ; 30 cm.

A project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the Degree of B.A (Hons) in: International Business Management.

PG-20-4928