Asia Pacific University Library catalogue


THE RELATIONSHIP BETWEEN SERVICE QUALITY, CUSTOMER SATISFACTION, AND CUSTOMER LOYALTY TOWARDS FIRM PERFORMANCE AMONG GARUDA INDONESIA AIRLINES USERS / DEVI YULIA PRAMITA MAYFANY.

By: DEVI YULIA PRAMITA MAYFANY (TP028140)Contributor(s): Mr. Muhammad bin Majid [Supervisor.]Material type: TextTextPublication details: Kuala Lumpur : Asia Pacific University, 2015Description: 141 p. : ill. ; 30 cmLOC classification: PG-20-4928Dissertation note: A project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the Degree of B.A (Hons) in: International Business Management.
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Undergraduate Theses PG-20-4928 (Browse shelf (Opens below)) 1 Not for loan (Restricted access) 00015088

A project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the Degree of B.A (Hons) in: International Business Management.

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