Asia Pacific University Library catalogue


CHIA KAR MAN (TP031608)

EVALUATION OF SERVICE QUALITY DIMENSIONS TOWARDS CUSTOMERS' SATISFACTION OF RIDE-HAILING SERVICES IN KUALA LUMPUR, MALAYSIA / CHIA KAR MAN. - Kuala Lumpur : Asia Pacific University, 2018 - 148 p. : ill. ; 30 cm.

A thesis submitted in fulfillment of the requirements for the award of the degree of Master of Business Administration in Euro Asia Business (UCMF1708EAMBA)


Ride hailing--Consumer satisfaction--Malaysia.
Quality control.

PM-30-37