Asia Pacific University Library catalogue


EVALUATION OF SERVICE QUALITY DIMENSIONS TOWARDS CUSTOMERS' SATISFACTION OF RIDE-HAILING SERVICES IN KUALA LUMPUR, MALAYSIA / (Record no. 382143)

000 -LEADER
fixed length control field 00867nam a2200193 4500
003 - CONTROL NUMBER IDENTIFIER
control field APU
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190130035024.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 190130b2017 xxu||||| |||| 00| 0 eng d
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number PM-30-37
100 0# - MAIN ENTRY--PERSONAL NAME
Personal name CHIA KAR MAN (TP031608)
9 (RLIN) 41659
245 10 - TITLE STATEMENT
Title EVALUATION OF SERVICE QUALITY DIMENSIONS TOWARDS CUSTOMERS' SATISFACTION OF RIDE-HAILING SERVICES IN KUALA LUMPUR, MALAYSIA /
Statement of responsibility, etc CHIA KAR MAN.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Kuala Lumpur :
Name of publisher, distributor, etc Asia Pacific University,
Date of publication, distribution, etc 2018
300 ## - PHYSICAL DESCRIPTION
Extent 148 p. :
Other physical details ill. ;
Dimensions 30 cm.
502 ## - DISSERTATION NOTE
Dissertation note A thesis submitted in fulfillment of the requirements for the award of the degree of Master of Business Administration in Euro Asia Business (UCMF1708EAMBA)
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Ride hailing
General subdivision Consumer satisfaction
Geographic subdivision Malaysia.
9 (RLIN) 41660
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Quality control.
9 (RLIN) 41661
700 0# - ADDED ENTRY--PERSONAL NAME
Personal name Ms. Rohizan binti Ahmad
Relator term Supervisor.
-- 41662
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Masters Theses
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Koha item type
Not Withdrawn Available   Not Damaged Not for loan Masters Theses APU Library APU Library Reference Collection 30/01/2019   PM-30-37 00016809 30/01/2019 1 Reference