Palmer, Adrian.
Principles of services marketing / Adrian Palmer. - 2nd ed. - London : McGraw-Hill, 1998. - x, 340p. ; ill. ; 25 cm.
Previous ed.: 1994.
Includes bibliographical references and index.
0077094344 (pbk.)
Service industries--Marketing.
Marketing.
HF5415.13 / .P35 1998
658.802 / PAL 1998
Principles of services marketing / Adrian Palmer. - 2nd ed. - London : McGraw-Hill, 1998. - x, 340p. ; ill. ; 25 cm.
Previous ed.: 1994.
Includes bibliographical references and index.
0077094344 (pbk.)
Service industries--Marketing.
Marketing.
HF5415.13 / .P35 1998
658.802 / PAL 1998