000 -LEADER |
fixed length control field |
01204pam a2200349 a 4500 |
001 - CONTROL NUMBER |
control field |
015478424 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
APU |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20160311051505.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
100126s2011 mauac b 001 0 eng d |
015 ## - NATIONAL BIBLIOGRAPHY NUMBER |
National bibliography number |
GBB011465 |
Source |
bnb |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780136118749 (pbk.) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
0136118747 (pbk.) |
040 ## - CATALOGING SOURCE |
Original cataloging agency |
StDuBDS |
Language of cataloging |
eng |
Transcribing agency |
StDuBDS |
Modifying agency |
SUE |
042 ## - AUTHENTICATION CODE |
Authentication code |
ukblcatcopy |
050 00 - LIBRARY OF CONGRESS CALL NUMBER |
Classification number |
HD9980.5 |
Item number |
.L68 2011 |
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
658.8 |
Edition number |
22 |
Item number |
LOV 2011 |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Lovelock, Christopher H. |
9 (RLIN) |
7983 |
245 10 - TITLE STATEMENT |
Title |
Services marketing : |
Remainder of title |
people, technology, strategy / |
Statement of responsibility, etc |
Christopher Lovelock, Jochen Wirtz. |
250 ## - EDITION STATEMENT |
Edition statement |
7th Global ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
Boston, [Mass.] : |
Name of publisher, distributor, etc |
Pearson, |
Date of publication, distribution, etc |
c2011. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
648 p. : |
Other physical details |
ill., ports. ; |
Dimensions |
28 cm. |
500 ## - GENERAL NOTE |
General note |
Previous ed.: Upper Saddle River, N.J.: Pearson Prentice Hall, 2007. |
500 ## - GENERAL NOTE |
General note |
Formerly CIP. |
Institution to which field applies |
Uk |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc |
Includes bibliographical references and index. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Service industries |
General subdivision |
Marketing. |
9 (RLIN) |
7837 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Professions |
General subdivision |
Marketing. |
9 (RLIN) |
8167 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Work environment. |
9 (RLIN) |
10323 |
690 7# - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) |
Topical term or geographic name as entry element |
Management and Business Studies |
Source of heading or term |
blcoll |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Wirtz, Jochen. |
9 (RLIN) |
8494 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
|
Koha item type |
Book |
Koha issues (borrowed), all copies |
7 |