Asia Pacific University Library catalogue


The eternal e-customer : (Record no. 11293)

000 -LEADER
fixed length control field 01196cam a22003014a 4500
001 - CONTROL NUMBER
control field 12081958
003 - CONTROL NUMBER IDENTIFIER
control field APU
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20150406173746.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 000627s2001 nyua b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 00057875
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 007136479X (hbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780071364799 (hbk.)
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Language of cataloging eng
Transcribing agency APU
Modifying agency BNF
-- WAN
042 ## - AUTHENTICATION CODE
Authentication code pcc
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.525
Item number .B47 2001
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Edition number 21
Classification number 658.812
Item number BER 2001
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Bergeron, Bryan P.
9 (RLIN) 6446
245 14 - TITLE STATEMENT
Title The eternal e-customer :
Remainder of title how emotionally intelligent interfaces can create long-lasting customer relationships /
Statement of responsibility, etc Bryan P. Bergeron.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New York :
Name of publisher, distributor, etc McGraw-Hill,
Date of publication, distribution, etc c2001.
300 ## - PHYSICAL DESCRIPTION
Extent xxvi, 261 p. :
Other physical details ill. ;
Dimensions 24 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references (p. 235) and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer loyalty.
9 (RLIN) 8347
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Internet marketing.
9 (RLIN) 2843
856 41 - ELECTRONIC LOCATION AND ACCESS
Materials specified Table of contents
Uniform Resource Identifier http://www.loc.gov/catdir/toc/mh021/00057875.html
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 7
b cbc
c orignew
d 1
e ocip
f 20
g y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Book
Koha issues (borrowed), all copies 2
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Use restrictions Not for loan Collection code Home library Current library Shelving location Date acquired Source of acquisition Invoice number Total Checkouts Total Renewals Full call number Barcode Date last seen Date checked out Copy number Price effective from Koha item type
Not Withdrawn Available   Not Damaged No use restrictions Available for loan Book APU Library APU Library Open Shelf 27/02/2014 OTHERS 40123 | 40123 2 1 HF5415.525 .B47 2001 c.1 00030924 03/10/2014 26/09/2014 1 27/02/2014 General Circulation
Not Withdrawn Available   Not Damaged No use restrictions Available for loan Book APU Library APU Library Open Shelf 07/11/2014 DONATION       HF5415.525 .B47 2001 c.2 00032646 07/11/2014   2 07/11/2014 General Circulation