000 -LEADER |
fixed length control field |
01192cam a22003254a 4500 |
001 - CONTROL NUMBER |
control field |
12197527 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
APU |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20160220051505.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
001006s2000 onca b 000 0 eng c |
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
LC control number |
00709499 |
015 ## - NATIONAL BIBLIOGRAPHY NUMBER |
National bibliography number |
C00-930951-9 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
0471644099 (hbk.) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780471644095 (hbk.) |
035 ## - SYSTEM CONTROL NUMBER |
System control number |
(OCoLC)ocm43847101 |
040 ## - CATALOGING SOURCE |
Original cataloging agency |
CaOTU |
Language of cataloging |
eng |
Transcribing agency |
APU |
Modifying agency |
BNF |
-- |
WAN |
042 ## - AUTHENTICATION CODE |
Authentication code |
pcc |
050 00 - LIBRARY OF CONGRESS CALL NUMBER |
Classification number |
HF5415.5 |
Item number |
.C87 2000 |
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
Edition number |
21 |
Classification number |
658.812 |
Item number |
CUS 2000 |
245 00 - TITLE STATEMENT |
Title |
Customer relationship management : |
Remainder of title |
a strategic imperative in the world of e-business / |
Statement of responsibility, etc |
editor and contributor, Stanley A. Brown. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
Toronto ; |
-- |
New York : |
Name of publisher, distributor, etc |
John Wiley & Sons Canada, |
Date of publication, distribution, etc |
c2000. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xxviii, 345 p. : |
Other physical details |
ill. ; |
Dimensions |
24 cm. |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc |
Includes bibliographical references. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Customer relations |
General subdivision |
Management. |
9 (RLIN) |
8366 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Electronic commerce. |
9 (RLIN) |
684 |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Brown, Stanley A., |
Dates associated with a name |
1946- |
9 (RLIN) |
20895 |
856 4# - ELECTRONIC LOCATION AND ACCESS |
Materials specified |
Table of Contents |
Uniform Resource Identifier |
http://www.loc.gov/catdir/toc/onix04/00709499.html |
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
a |
7 |
b |
cbc |
c |
pccadap |
d |
2 |
e |
ncip |
f |
20 |
g |
y-gencatlg |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
|
Koha item type |
Book |
Koha issues (borrowed), all copies |
5 |