Service operations management : (Record no. 3459)
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000 -LEADER | |
---|---|
fixed length control field | 01203cam a2200313 a 4500 |
001 - CONTROL NUMBER | |
control field | 15148866 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | APU |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20160310051506.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 080122s2008 enka b 001 0 eng |
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
LC control number | 2008002916 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9781405847322 (pbk.) |
035 ## - SYSTEM CONTROL NUMBER | |
System control number | (OCoLC)191090463 |
Canceled/invalid control number | (OCoLC)216941208 |
035 ## - SYSTEM CONTROL NUMBER | |
System control number | (OCoLC)ocn191090463 |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | DLC |
Transcribing agency | APU |
Modifying agency | SM |
Language of cataloging | eng |
050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | HD9980.5 |
Item number | .J64 2008 |
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658 |
Edition number | 22 |
Item number | JOH 2008 |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Johnston, Robert, |
Dates associated with a name | 1953- |
9 (RLIN) | 7357 |
245 10 - TITLE STATEMENT | |
Title | Service operations management : |
Remainder of title | improving service delivery / |
Statement of responsibility, etc | Robert Johnston and Graham Clark. |
250 ## - EDITION STATEMENT | |
Edition statement | 3rd ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | Harlow, Essex, England ; |
-- | New York : |
Name of publisher, distributor, etc | Financial Times/Prentice Hall, |
Date of publication, distribution, etc | 2008. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xvi, 533 p. : |
Other physical details | ill. ; |
Dimensions | 25 cm. |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc | Includes bibliographical references and index. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Service industries |
General subdivision | Management. |
9 (RLIN) | 4364 |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Clark, Graham, |
Dates associated with a name | 1949- |
9 (RLIN) | 7358 |
856 41 - ELECTRONIC LOCATION AND ACCESS | |
Materials specified | Table of contents only |
Uniform Resource Identifier | http://www.loc.gov/catdir/toc/ecip089/2008002916.html |
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
a | 7 |
b | cbc |
c | orignew |
d | 1 |
e | ecip |
f | 20 |
g | y-gencatlg |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | |
Koha item type | Book |
Koha issues (borrowed), all copies | 15 |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Invoice number | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Date checked out | Copy number | Cost, replacement price | Price effective from | Koha item type | Total Renewals |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Not Withdrawn | Available | Not Damaged | Available for loan | Book | APU Library | APU Library | Open Shelf | 29/03/2013 | EMO | A108390 | 250.90 | 2 | HD9980.5 .J64 2008 c.2 | 00010235 | 09/08/2018 | 31/10/2017 | 2 | 250.90 | 29/03/2013 | General Circulation | ||
Not Withdrawn | Available | Not Damaged | Available for loan | Book | APU Library | APU Library | Open Shelf | 29/03/2013 | EMO | A112950 | 232.90 | 13 | HD9980.5 .J64 2008 c.3 | 00010100 | 07/02/2020 | 03/02/2020 | 3 | 232.90 | 29/03/2013 | General Circulation | 12 | |
Not Withdrawn | Available | Not Damaged | Available for loan | Book | APU Library | APU Library | Open Shelf | 14/04/2014 | EMO | A108390 | 250.90 | 5 | HD9980.5 .J64 2008 c.1 | 00027270 | 24/05/2017 | 30/11/2016 | 1 | 250.90 | 14/04/2014 | Staff Circulation | 2 |