Services marketing / (Record no. 3786)
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000 -LEADER | |
---|---|
fixed length control field | 01076pam a2200313 a 4500 |
001 - CONTROL NUMBER | |
control field | 1145343 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | APU |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20150806152140.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 950927s1996 nyuab b 001 0 eng |
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
LC control number | 95044395 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 0071148817 (pbk.) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780071148818 (pbk.) |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | DLC |
Transcribing agency | DLC |
Modifying agency | ANA |
Language of cataloging | eng |
050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | HD9980.5 |
Item number | .Z45 1996 |
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.8 |
Edition number | 20 |
Item number | ZEI 1996 |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Zeithaml, Valarie A. |
9 (RLIN) | 7835 |
245 10 - TITLE STATEMENT | |
Title | Services marketing / |
Statement of responsibility, etc | Valarie A. Zeithaml, Mary Jo Bitner. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | New York : |
Name of publisher, distributor, etc | McGraw Hill, |
Date of publication, distribution, etc | c1996. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xx, 700 p. : |
Other physical details | ill., maps ; |
Dimensions | 25 cm. |
440 #0 - SERIES STATEMENT/ADDED ENTRY--TITLE | |
Title | McGraw-Hill series in marketing |
9 (RLIN) | 7836 |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc | Includes bibliographical references and index. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Service industries |
General subdivision | Marketing. |
9 (RLIN) | 7837 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer services. |
9 (RLIN) | 3984 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Marketing. |
9 (RLIN) | 878 |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Bitner, Mary Jo. |
9 (RLIN) | 7838 |
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
a | 7 |
b | cbc |
c | orignew |
d | 1 |
e | ocip |
f | 19 |
g | y-gencatlg |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | |
Koha item type | Book |
Koha issues (borrowed), all copies | 4 |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Use restrictions | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date checked out | Copy number | Price effective from | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Not Withdrawn | Available | Not Damaged | No use restrictions | Available for loan | Book | APU Library | APU Library | Open Shelf | 05/04/2013 | UNKNOWN | 4 | 2 | HD9980.5 .Z45 1996 c.3 | 00010395 | 27/04/2017 | 25/04/2017 | 3 | 05/04/2013 | General Circulation | |
Not Withdrawn | Available | Not Damaged | No use restrictions | Available for loan | Book | APU Library | APU Library | Open Shelf | 16/04/2013 | UNKNOWN | HD9980.5 .Z45 1996 c.1 | 00010477 | 16/04/2013 | 1 | 16/04/2013 | Overnight Loan | ||||
Not Withdrawn | Available | Not Damaged | No use restrictions | Available for loan | Book | APU Library | APU Library | Open Shelf | 29/04/2014 | UNKNOWN | 1 | 20 | HD9980.5 .Z45 1996 c.4 | 00010394 | 03/09/2018 | 23/05/2014 | 4 | 29/04/2014 | Staff Circulation |