INFLUENCE OF E-SERVICE QUALITY ON CUSTOMER SATISFACTION: A COMPARATIVE STUDY BETWEEN INDIA AND MALAYSIA / (Record no. 380733)
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000 -LEADER | |
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fixed length control field | 00911nam a2200205 4500 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | APU |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20171003121702.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 150610b xxu||||| |||| 00| 0 eng d |
050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | PM-26-64 |
100 0# - MAIN ENTRY--PERSONAL NAME | |
Personal name | LAKSHMI MURALEEDHARAN NAIR (TP023857) |
9 (RLIN) | 33633 |
245 10 - TITLE STATEMENT | |
Title | INFLUENCE OF E-SERVICE QUALITY ON CUSTOMER SATISFACTION: A COMPARATIVE STUDY BETWEEN INDIA AND MALAYSIA / |
Statement of responsibility, etc | LAKSHMI MURALEEDHARAN NAIR. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | Kuala Lumpur : |
Name of publisher, distributor, etc | Asia Pacific University, |
Date of publication, distribution, etc | 2014. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 97 p. : |
Other physical details | ill. ; |
Dimensions | 30 cm. |
502 ## - DISSERTATION NOTE | |
Dissertation note | A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of M.SC in: Global Marketing Management. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Electronic commerce. |
9 (RLIN) | 37115 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer satisfaction |
Geographic subdivision | India. |
9 (RLIN) | 37119 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer satisfaction |
Geographic subdivision | Malaysia. |
9 (RLIN) | 37120 |
700 0# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Tajuddin Bin A. Rashid |
Relator term | Supervisor. |
-- | 37124 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | |
Koha item type | Masters Theses |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Use restrictions | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Koha item type |
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Not Withdrawn | Available | Not Damaged | Restricted access | Not for loan | Masters Theses | APIIT Library | APIIT Library | Reference Collection | 02/10/2017 | PM-26-64 | 00037056 | 02/10/2017 | 1 | Reference |