AN ANALYSIS ON AFTER-SALES SERVICE QUALITY AND THE EFFECT ON CUSTOMER BEHAVIORAL INTENTIONS : (Record no. 380789)
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000 -LEADER | |
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fixed length control field | 00874nam a2200181 4500 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | APU |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20171006110550.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 150610b xxu||||| |||| 00| 0 eng d |
050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | PM-27-16 |
100 0# - MAIN ENTRY--PERSONAL NAME | |
Personal name | GIOVANI MARTHA HANDOKO (TP019360) |
9 (RLIN) | 33633 |
245 13 - TITLE STATEMENT | |
Title | AN ANALYSIS ON AFTER-SALES SERVICE QUALITY AND THE EFFECT ON CUSTOMER BEHAVIORAL INTENTIONS : |
Remainder of title | THE CASE OF ELECTRONIC APPLIANCES IN MALAYSIA BUSINESS MARKET / |
Statement of responsibility, etc | GIOVANI MARTHA HANDOKO. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | Kuala Lumpur : |
Name of publisher, distributor, etc | Asia Pacific University, |
Date of publication, distribution, etc | 2015. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 137 p. : |
Other physical details | ill. ; |
Dimensions | 30 cm. |
502 ## - DISSERTATION NOTE | |
Dissertation note | A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of Master in: Business Administration.<br/><br/><br/><br/><br/><br/> |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Consumer behaviour |
9 (RLIN) | 37 |
Geographic subdivision | Malaysia. |
700 0# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Ms. Rohani Binti Mohamad Husain |
Relator term | Supervisor. |
-- | 37212 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | |
Koha item type | Masters Theses |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Use restrictions | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Koha item type |
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Not Withdrawn | Available | Not Damaged | Restricted access | Not for loan | Masters Theses | APIIT Library | APIIT Library | Reference Collection | 06/10/2017 | PM-27-16 | 00037083 | 06/10/2017 | 1 | Reference |