Essentials of services marketing / (Record no. 381816)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00733cam a2200229 i 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | APU |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20181003032111.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 181003s2018 enk 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781292089959 (pbk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1292089954 (pbk.) |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | NUSCL |
| Language of cataloging | eng |
| Transcribing agency | NUSCL |
| Modifying agency | WAN |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD9980.5 |
| Item number | .W57 2018 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Wirtz, Jochen. |
| 9 (RLIN) | 40196 |
| 245 10 - TITLE STATEMENT | |
| Title | Essentials of services marketing / |
| Statement of responsibility, etc | Jochen Wirtz, Christopher Lovelock. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 3rd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Harlow : |
| Name of publisher, distributor, etc | Pearson, |
| Date of publication, distribution, etc | 2018 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 670 p. : |
| Other physical details | col. ill. ; |
| Dimensions | 24 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes bibliographical references and indexes. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Service industries |
| General subdivision | Marketing. |
| 9 (RLIN) | 40197 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Lovelock, Christopher H. |
| 9 (RLIN) | 40198 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Book |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Invoice number | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Cost, replacement price | Price effective from | Koha item type | PO number | Total Renewals | Date checked out |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Not Withdrawn | Available | Not Damaged | Available for loan | Book | APU Library | APU Library | Open Shelf | 03/10/2018 | KINOKUNIYA | DS33149 | 65.45 | HD9980.5 .W57 2018 c.1 | 00016476 | 03/10/2018 | 1 | 65.45 | 03/10/2018 | Staff Circulation | U-2018/08/0843 | ||||
| Not Withdrawn | Available | Not Damaged | Available for loan | Book | APU Library | APU Library | Open Shelf | 03/10/2018 | KINOKUNIYA | DS33348 | 65.45 | HD9980.5 .W57 2018 c.2 | 00016477 | 03/10/2018 | 2 | 65.45 | 03/10/2018 | General Circulation | U-2018/08/0843 | ||||
| Not Withdrawn | Available | Not Damaged | Available for loan | Book | APU Library | APU Library | Open Shelf | 03/10/2018 | KINOKUNIYA | DS33348 | 65.45 | 2 | HD9980.5 .W57 2018 c.3 | 00016478 | 08/05/2019 | 3 | 65.45 | 03/10/2018 | General Circulation | U-2018/08/0843 | 1 | 29/04/2019 |