Best practices : (Record no. 4099)
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000 -LEADER | |
---|---|
fixed length control field | 01370cam a2200349 a 4500 |
001 - CONTROL NUMBER | |
control field | 2127282 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | APU |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20150408152124.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 971031s1998 nyu 001 0 eng |
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
LC control number | 97045739 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 0684834537 (hbk.) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780684834535 (hbk.) |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | DLC |
Language of cataloging | eng |
Transcribing agency | APU |
Modifying agency | ANA |
-- | WAN |
050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | HF5415.5 |
Item number | .H54 1998 |
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Edition number | 21 |
Classification number | 658.812 |
Item number | HIE 1998 |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Hiebeler, Robert. |
9 (RLIN) | 8393 |
245 10 - TITLE STATEMENT | |
Title | Best practices : |
Remainder of title | building your business with customer-focused solutions / |
Statement of responsibility, etc | Robert Hiebeler, Thomas B. Kelly, and Charles Ketteman . |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | New York, NY : |
Name of publisher, distributor, etc | Simon & Schuster, |
Date of publication, distribution, etc | c1998. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 240 p. ; |
Dimensions | 25 cm. |
500 ## - GENERAL NOTE | |
General note | "Arthur Andersen." |
500 ## - GENERAL NOTE | |
General note | Includes index. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer services |
General subdivision | Management |
-- | Case studies. |
9 (RLIN) | 8341 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer services |
General subdivision | Quality control |
-- | Case studies. |
9 (RLIN) | 8394 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Industrial management |
General subdivision | Case studies. |
9 (RLIN) | 8395 |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Kelly, Thomas B. |
9 (RLIN) | 8396 |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Ketteman, Charles. |
9 (RLIN) | 8397 |
710 2# - ADDED ENTRY--CORPORATE NAME | |
Corporate name or jurisdiction name as entry element | Arthur Andersen & Co. |
9 (RLIN) | 8398 |
856 41 - ELECTRONIC LOCATION AND ACCESS | |
Materials specified | Table of contents only |
Uniform Resource Identifier | http://www.loc.gov/catdir/enhancements/fy0645/97045739-t.html |
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
a | 7 |
b | cbc |
c | orignew |
d | 1 |
e | ocip |
f | 19 |
g | y-gencatlg |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | |
Koha item type | Book |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Use restrictions | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type | Invoice number |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Not Withdrawn | Available | Not Damaged | No use restrictions | Available for loan | Book | APU Library | APU Library | Open Shelf | 10/04/2013 | UNKNOWN | HF5415.5 .H54 1998 c.1 | 00010573 | 10/04/2013 | 1 | 10/04/2013 | General Circulation | |||
Not Withdrawn | Available | Not Damaged | No use restrictions | Available for loan | Book | APU Library | APU Library | Open Shelf | 28/02/2014 | UNKNOWN | HF5415.5 .H54 1998 c.2 | 00027697 | 28/06/2014 | 2 | 28/02/2014 | General Circulation | 3687 | 3687 | ||
Withdrawn | Available | Not Damaged | Weeded | Book | APU Library | APU Library | Open Shelf | 28/02/2014 | POPULAR BOOKSHOP | HF5415.5 .H54 1998 c.3 | 00027698 | 28/06/2014 | 3 | 28/02/2014 | General Circulation | 3686 |