| 000 -LEADER |
|---|
| fixed length control field |
01445pam a2200373 a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
3888825 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
APU |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20160224051503.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
070124s2007 xna f b 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780733986789 (pbk.) |
| 037 ## - SOURCE OF ACQUISITION |
|---|
| Source of stock number/acquisition |
Locked Bag 507 Frenchs Forest NSW 2086 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
ANL |
| Language of cataloging |
eng |
| Modifying agency |
ANA |
| Transcribing agency |
APU |
| 042 ## - AUTHENTICATION CODE |
|---|
| Authentication code |
anuc |
| 043 ## - GEOGRAPHIC AREA CODE |
|---|
| Geographic area code |
u-at--- |
| -- |
u-nz--- |
| -- |
p------ |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HD9989.A82 |
| Item number |
L68 2007 |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.800994 |
| Edition number |
22 |
| Item number |
LOV 2007 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Lovelock, Christopher H. |
| 9 (RLIN) |
7983 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Services marketing : |
| Remainder of title |
an Asia-Pacific and Australian perspective / |
| Statement of responsibility, etc |
Christopher H. Lovelock,Paul G. Patterson, Rhett H. Walker, |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
4th ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Frenchs Forest, N.S.W. : |
| Name of publisher, distributor, etc |
Pearson Education Australia, |
| Date of publication, distribution, etc |
2007. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xiii, 608 p. : |
| Other physical details |
ill., ports. ; |
| Dimensions |
25 cm. |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Previous ed.: Prentice Hall, 2004. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Includes bibliographical references and index. |
| 521 ## - TARGET AUDIENCE NOTE |
|---|
| Target audience note |
For tertiary students. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Service industries |
| Geographic subdivision |
Australia |
| General subdivision |
Marketing. |
| 9 (RLIN) |
10278 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Service industries |
| Geographic subdivision |
New Zealand |
| General subdivision |
Marketing. |
| 9 (RLIN) |
10279 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Service industries |
| Geographic subdivision |
Pacific Area |
| General subdivision |
Marketing. |
| 9 (RLIN) |
10280 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Customer services |
| Geographic subdivision |
Australia |
| General subdivision |
Marketing. |
| 9 (RLIN) |
10281 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Customer services |
| Geographic subdivision |
New Zealand |
| General subdivision |
Marketing. |
| 9 (RLIN) |
10282 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Customer services |
| Geographic subdivision |
Pacific Area |
| General subdivision |
Marketing. |
| 9 (RLIN) |
10283 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Walker, Rhett H. |
| 9 (RLIN) |
10284 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Patterson, Paul |
| 9 (RLIN) |
10285 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
Book |
| Koha issues (borrowed), all copies |
8 |
