Services management and marketing : (Record no. 7024)
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000 -LEADER | |
---|---|
fixed length control field | 00880nam a2200229 a 4500 |
001 - CONTROL NUMBER | |
control field | ukm03458872 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | APU |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20160309051504.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 110315s2009 my ac 001 0 eng |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9789834480035 (pbk.) |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | UKM |
Language of cataloging | eng |
Transcribing agency | APU |
Modifying agency | ANA |
050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | HD9980.5 |
Item number | .S47 2009 |
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.800720595 |
Item number | SER 2009 |
Edition number | 22 |
245 00 - TITLE STATEMENT | |
Title | Services management and marketing : |
Remainder of title | studies in Malaysia / |
Statement of responsibility, etc | editors Aliah Hanim Mohd. Salleh ... [et al.] |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | Bangi, Selangor : |
Name of publisher, distributor, etc | Graduate School of Business, Universiti Kebangsaan Malaysia, |
Date of publication, distribution, etc | c2009. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xxxvii, 365 p. : |
Other physical details | ill. ; |
Dimensions | 24 cm. |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc | Includes bibliographical references and index. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Service industries |
General subdivision | Marketing |
-- | Research |
Geographic subdivision | Malaysia |
9 (RLIN) | 12899 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer services |
General subdivision | Marketing |
-- | Research |
Geographic subdivision | Malaysia |
9 (RLIN) | 12900 |
700 0# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Aliah Hanim Mohd. Salleh |
9 (RLIN) | 12901 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | |
Koha item type | Book |
Koha issues (borrowed), all copies | 10 |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Use restrictions | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date checked out | Copy number | Price effective from | Koha item type | PO number |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Not Withdrawn | Available | Not Damaged | No use restrictions | Available for loan | Book | APU Library | APU Library | Open Shelf | 16/08/2013 | COMPLIMENTARY COPY | 4 | 4 | HD9980.5 .S47 2009 c.1 | 00011341 | 17/08/2018 | 16/08/2018 | 1 | 16/08/2013 | General Circulation | Complimentary copy from lecturer (Muhammad Azrin) | |
Not Withdrawn | Available | Not Damaged | No use restrictions | Available for loan | Book | APU Library | APU Library | Open Shelf | 16/08/2013 | COMPLIMENTARY COPY | 7 | 4 | HD9980.5 .S47 2009 c.2 | 00011342 | 23/10/2015 | 01/10/2015 | 2 | 16/08/2013 | General Circulation | Complimentary copy from lecturer (Muhammad Azrin) | |
Not Withdrawn | Available | Not Damaged | No use restrictions | Available for loan | Book | APU Library | APU Library | Open Shelf | 16/08/2013 | COMPLIMENTARY COPY | 1 | HD9980.5 .S47 2009 c.3 | 00011343 | 14/03/2016 | 08/03/2016 | 3 | 16/08/2013 | General Circulation | Complimentary copy from lecturer (Muhammad Azrin) | ||
Not Withdrawn | Available | Not Damaged | No use restrictions | Available for loan | Book | APU Library | APU Library | Open Shelf | 16/08/2013 | COMPLIMENTARY COPY | 2 | 3 | HD9980.5 .S47 2009 c.4 | 00011344 | 18/08/2016 | 08/08/2016 | 4 | 16/08/2013 | General Circulation | Complimentary copy from lecturer (Muhammad Azrin) |