The complete customer service letter book / (Record no. 9868)
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000 -LEADER | |
---|---|
fixed length control field | 01230cam a2200313 a 4500 |
001 - CONTROL NUMBER | |
control field | 1089112 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | APU |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20150811160211.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 920917s1993 nyua 001 0 eng |
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
LC control number | 92036485 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780079116192 (pbk.) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 0079116191 (pbk.) |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | APU |
Transcribing agency | APU |
Modifying agency | BNF |
-- | SUE |
Language of cataloging | eng |
043 ## - GEOGRAPHIC AREA CODE | |
Geographic area code | n-us--- |
050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | HF5726 |
Item number | .W47 1993 |
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 651.75 |
Edition number | 22 |
Item number | WER 1993 |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Werz, Edward W. |
9 (RLIN) | 18780 |
245 14 - TITLE STATEMENT | |
Title | The complete customer service letter book / |
Statement of responsibility, etc | Edward W. Werz, Sally Germain. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | New York : |
Name of publisher, distributor, etc | McGraw-Hill, |
Date of publication, distribution, etc | c1993. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xvi, 290 p. : |
Other physical details | ill. ; |
Dimensions | 24 cm. |
500 ## - GENERAL NOTE | |
General note | System requirements for computer disk: IBM-compatible PC; MS-DOS; word processor capable of reading ASCII files; hard disk recommended. |
500 ## - GENERAL NOTE | |
General note | Includes index. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Commercial correspondence. |
9 (RLIN) | 2474 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer services |
Geographic subdivision | United States. |
9 (RLIN) | 8330 |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Germain, Sally. |
9 (RLIN) | 18781 |
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
a | 7 |
b | cbc |
c | orignew |
d | 1 |
e | ocip |
f | 19 |
g | y-gencatlg |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | |
Koha item type | Book |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Use restrictions | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Not Withdrawn | Available | Not Damaged | No use restrictions | Available for loan | Book | APU Library | APU Library | Open Shelf | 07/01/2014 | UNKNOWN | HF5726 .W47 1993 c.1 | 00025042 | 28/06/2014 | 1 | 07/01/2014 | General Circulation |