Entry Personal Name

Number of records used in: 1

001 - CONTROL NUMBER

• control field: 36192

003 - CONTROL NUMBER IDENTIFIER

• control field: APU

005 - DATE AND TIME OF LATEST TRANSACTION

• control field: 20161020095958.0

008 - FIXED-LENGTH DATA ELEMENTS

• fixed length control field: 161020|| aca||aabn | a|a d

040 ## - CATALOGING SOURCE

• Original cataloging agency: APU
• Transcribing agency: APU

100 ## - HEADING--PERSONAL NAME

• Personal name: Mr. Patrick Han Kok Siew
• Relator term: Supervisor.

670 ## - SOURCE DATA FOUND

• Source citation: Work cat.: (APU): LIM LYNN (TP028017) 35016, AN EXPLANATORY STUDY ON TECHNOLOGY-BASED CRM, INFORMATION FACTOR, CUSTOMER ORIENTATION TOWARDS THE EFFECTIVENESS CUSTOMER RELATIONSHIP MANAGEMENT (CRM) AMONG BANKING INDUSTRY IN MALAYSIA / , 2015.