IT service management : an introduction / Jan van Bon... [et al.].
Material type: TextPublication details: Zaltbommel : Van Haren Pub, c2007Description: xiv, 514 p. : ill. ; 25 cmISBN: 9789087530518 (pbk.)Subject(s): Information Technology -- ManagementDDC classification: 658.05 LOC classification: HC59.72 | .I87 2007Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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General Circulation | APU Library Open Shelf | Book | HC59.72 .I87 2007 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00025545 | |
General Circulation | APU Library Open Shelf | Book | HC59.72 .I87 2007 c.2 (Browse shelf (Opens below)) | 2 | Available (No use restrictions) | 00025546 |
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HC59.7 .S65 1997 c.1 Case studies in economic development / | HC59.72.E5 E45 2013 c.1 An introduction to sustainable development / | HC59.72 .I87 2007 c.1 IT service management : | HC59.72 .I87 2007 c.2 IT service management : | HC59.72.P6 P68 2000 c.1 Poverty and development into the 21st century / | HC79.C6 R45 2007 c.1 Karma queens, geek gods, & innerpreneurs : | HC79.C6 R45 2007 c.2 Karma queens, geek gods, & innerpreneurs : |
Based on ISO 20000 and ITIL V3
Includes bibliographical references and index.
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