Asia Pacific University Library catalogue

Includes bibliographical references and index.

Introduction : an overview of tangible culture -- We can't do this the traditional way : IBM's acquisition of PricewaterhouseCoopers consulting -- Traditional approaches to culture transformation : how others have dealt with the challenge -- How to get to the right place the right way : outcome narratives -- The good thing that can cause big trouble : right vs. right -- The unseen hand that propels organizational action : business practices -- Putting it all together : business practices alignment method -- Mergers and acquisitions : managing the common sources of culture clash -- Alliances : finding ways to leverage your collective capabilities -- Major restructuring : gaining sustained value from your organization -- Major transformation : addressing you plan's hidden barrier -- Key decisions and everyday business : extending tangible culture into the operational parts of your business -- The co-operators : using business practices to clarify expectations -- Sales pipeline : using right vs. right to differentiate issues.