The call center dictionary : the complete guide to call center & help desk technology and operations / by Madeline Bodin and Keith Dawson.
Material type:
TextPublication details: New York : Telecom, c1999Edition: 2nd edDescription: 277 p. : ill. ; 23 cmISBN: 1578200431 (pbk.); 9781578200436 (pbk.)Subject(s): MGT | Call centers -- Dictionaries | Management and Business StudiesDDC classification: 658.812 LOC classification: HE8788 | .B63 1999
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APU Library Open Shelf | Book | HE8788 .B63 1999 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00027674 |
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| HE8700.7.P6 L36 1968 c.2 Politics and television / | HE8700.76.U6 L36 2002 c.1 Television and politics / | HE8700.95 .C43 2008 c.1 Changing television environments : | HE8788 .B63 1999 c.1 The call center dictionary : | HE9713 .E95 2005 c.1 The mobile multimedia business : | HE9713 .E95 2005 c.2 The mobile multimedia business : | HE9776 .G66 2016 c.1 The global airline industry / |
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