Services management : an integrated approach / edited by Bart Van Looy, Paul Gemmel, Roland Van Dierdonck.
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TextPublication details: Harlow : Financial Times Prentice Hall, 2003Edition: 2nd edDescription: 529 p. : ill. ; 25 cmISBN: 027367353X (pbk.); 9780273673538 (pbk.)Subject(s): Service industries -- ManagementDDC classification: 338.4068 LOC classification: HD9980.5 | .S47 2003
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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APU Library Open Shelf | Book | HD9980.5 .S47 2003 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00021359 | |
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APU Library Open Shelf | Book | HD9980.5 .S47 2003 c.2 (Browse shelf (Opens below)) | 2 | Available (No use restrictions) | 00021358 | |
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General Circulation
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APU Library Open Shelf | Book | HD9980.5 .S47 2003 c.3 (Browse shelf (Opens below)) | 3 | Available (No use restrictions) | 00021360 |
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| HD9980.5 .P53 2020 c.1 Design beyond devices / | HD9980.5 .S47 2003 c.1 Services management : | HD9980.5 .S47 2003 c.2 Services management : | HD9980.5 .S47 2003 c.3 Services management : | HD9980.5 .S47 2008 c.1 Services marketing : | HD9980.5 .S47 2008 c.2 Services marketing : | HD9980.5 .S47 2009 c.3 Services management and marketing : |
Previous ed.: London: Pitman, 1998.
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