The essential guide to knowledge management : e-business and CRM applications / Amrit Tiwana.
Material type: TextPublication details: Upper Saddle River, NJ : Prentice Hall, 2001Description: xxiv, 315 p. : ill. ; 24 cmISBN: 0130320005 (pbk.); 9780130320001 (pbk.)Subject(s): Knowledge management | Electronic commerce | Customer relationsDDC classification: 658.4038 LOC classification: HD30.2 | .T5 2001Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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General Circulation | APU Library Open Shelf | Book | HD30.2 .T5 2001 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00026579 |
Includes bibliographical references and index.
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