Asia Pacific University Library catalogue


The essential guide to knowledge management : e-business and CRM applications / Amrit Tiwana.

By: Tiwana, AmritMaterial type: TextTextPublication details: Upper Saddle River, NJ : Prentice Hall, 2001Description: xxiv, 315 p. : ill. ; 24 cmISBN: 0130320005 (pbk.); 9780130320001 (pbk.)Subject(s): Knowledge management | Electronic commerce | Customer relationsDDC classification: 658.4038 LOC classification: HD30.2 | .T5 2001
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Includes bibliographical references and index.

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