Services management : the new paradigm in hospitality / Jay Kandampully.
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TextPublication details: Frenchs Forest, N.S.W. : Pearson Education Australia, 2002Description: xii, 380 p. : ill. ; 25 cmISBN: 1862505098 (pbk.); 9781862505094 (pbk.)Subject(s): Hospitality industry -- Management | Leisure industry -- Management | Hotel managementDDC classification: 647.94068 LOC classification: TX911.3.M27 | K36 2002Summary: Services management: the new paradigm in hospitality
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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General Circulation
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APU Library Open Shelf | Book | TX911.3.M27 K36 2002 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00003146 | |
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General Circulation
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APU Library Open Shelf | Book | TX911.3.M27 K36 2002 c.2 (Browse shelf (Opens below)) | 2 | Available (No use restrictions) | 00024912 |
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| TX911.3.M27 C53 2007 c.2 International hospitality management : | TX911.3.M27 F44 2015 c.1 Planning and management of meetings, expositions, events and conventions / | TX911.3.M27 F44 2015 c.2 Planning and management of meetings, expositions, events and conventions / | TX911.3.M27 K36 2002 c.2 Services management : | TX911.3.M27 M87 2008 c.2 The business of resort management / | TX911.3.M27 S56 2009 c.1 Sustainability in the hospitality industry : | TX911.3.M27 S56 2009 c.2 Sustainability in the hospitality industry : |
Includes index
Bibliography: p. [351]-373.
Services management: the new paradigm in hospitality
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