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THE IMPACT OF SERVICE QUALITY ON CUSTOMER SATISFACTION : A STUDY OF HSBC BANK IN MALAYSIA / NARGIZ KURMANGOZHAYEVA

By: NARGIZ KURMANGOZHAYEVA(TP018688)Material type: Text

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TextPublication details: Kuala Lumpur : Asia Pacific University, 2013Description: 30 cm

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Reference	APU Library Reference Collection	Undergraduate Theses	PG-20-3788 (Browse shelf (Opens below))	Not for loan (Restricted access)		PG-20-3788

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Previous	PG-20-3785 IMPACT OF DISCRIMINATION AT WORKPLACE ENVIRONMENT IN PRIVATE SECTOR : A MALAYSIAN CASE STUDY / BY DINARA TLEKTESSOVA.	PG-20-3786 IMPACTS OF SANCTIONS ON FOREIGN DIRECT INVESTMENT IN IRAN /	PG-20-3787 THE PERCEPTIONS OF WORKERS TOWARDS CULTURAL DIVERSITY IN MNCS IN MALAYSIA /	PG-20-3788 THE IMPACT OF SERVICE QUALITY ON CUSTOMER SATISFACTION : A STUDY OF HSBC BANK IN MALAYSIA /	PG-20-3789 THE LINKAGES BETWEEN ONLINE PURCHASE BEHAVIOUR VARIABLES AMONG GEN Y ADULTS IN MALAYSIA /	PG-20-3790 A STUDY ON TOURISTS' PERCEPTION OF PENANG, MALAYSIA AS AN ISLAND DESTINATION /	PG-20-3791 "CHANGES TO INTERNET MARKETING PROMOTIONAL STRATEGIES IN ACCOMMODATING GENERATION Y (A.P.U)" /	Next

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