Total quality management / Dale H. Besterfield ... [et al.].
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TextPublication details: Upper Saddle River, N.J. : Prentice Hall, c1999Edition: 2nd edDescription: x, 533 p. : ill. ; 25 cmISBN: 0130815357 (pbk.); 9780130815354 (pbk.)Subject(s): Total quality managementDDC classification: 658.4013 LOC classification: HD62.15 | .T68 1999
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| HD62.15 .P67 2004 c.1 Assessing business excellence : | HD62.15 .R67 2003 c.1 Principles of the business rule approach / | HD62.15 .T68 1996 c.6 Total quality management : | HD62.15 .T68 1999 c.2 Total quality management / | HD62.15 .T68 1999 c.3 Total quality management / | HD62.15 .T68 1999 c.4 Total quality management / | HD62.38 .H84 1999 c.1 101 best home-business success secrets for women : |
Includes bibliographical references (p. 527-528) and index.
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