KNOWLEDGE MANAGEMENT IN A CALL CENTRE (SCICOM) / SAMAN SALAMI.
Material type: TextPublication details: Kuala Lumpur : Asia Pacific University, 2014Description: xi, 93 p. : ill. ; 30 cmLOC classification: PM-26-20Dissertation note: A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of M.SC in Software Engineering.Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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Reference | APIIT Library Reference Collection | Masters Theses | PM-26-20 (Browse shelf (Opens below)) | 1 | Not for loan (Restricted access) | 00033547 |
A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of M.SC in Software Engineering.
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