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DEVELOPING A THEORETICAL FRAMEWORK FOR THE IMPLEMENTATION OF (A-CRM) : A CASE STUDY OF A HOTEL IN MALAYSIA / TAN ENG ENG.

By: TAN ENG ENG (DH007689)Contributor(s): Margaret A/P Subramaniam [Supervisor.]Material type: Text

TextPublication details: Kuala Lumpur : Asia Pacific University, 2014Description: 341 p. : ill. ; 30 cmLOC classification: PM-26-38Dissertation note: A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of M.SC in Technology Management.

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Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Reference	APIIT Library Reference Collection	Masters Theses	PM-26-38 (Browse shelf (Opens below))	1	Not for loan (Restricted access)		00033565

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Previous	PM-26-35 DEVELOPING GUIDELINES TO SELECT THE BEST SYSTEM DEVELOPMENT METHDOLOGY FOR MOBILE APPLICATION PROJECTS /	PM-26-36 ADOPTION AND IMPLEMENTATION OF ELECTRONIC COMMERCE AMONGST CRAFT ENTERPRISES IN KANCHIPURAM, CHENNAI (INDIA) /	PM-26-37 ANALYSIS OF SECURITY AND PRIVACY ISSUES IN USAGE OF BIOMETRIC PASSPORT /	PM-26-38 DEVELOPING A THEORETICAL FRAMEWORK FOR THE IMPLEMENTATION OF (A-CRM) :	PM-26-39 ITSM IMPROVEMENT: INTEGRATE ONLINE CHAT SERVICE INTO A SOFTWARE CUSTOMER SERVICE DEPARTMENT OF A LOGISTIC SOLUTION PROVIDER AND IDENTIFY ITS VALUE PROPOSITION ASSOCIATE WITH ITIL BEST PRACTICE /	PM-26-40 IMPACTS OF CORPORATE SOCIAL RESPONSIBILITY ON CUSTOMER SATISFACTION THE CASE OF 5 STAR HOTELS IN KUALA LUMPUR, MALAYSIA /	PM-26-41 A FRAMEWORK FOR ADOPTION OF ELECTRONIC VOTING SYSTEM IN PAKISTAN /	Next

A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of M.SC in Technology Management.

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Asia Pacific University Library catalogue

DEVELOPING A THEORETICAL FRAMEWORK FOR THE IMPLEMENTATION OF (A-CRM) : A CASE STUDY OF A HOTEL IN MALAYSIA / TAN ENG ENG.

Browsing APIIT Library shelves, Shelving location: Reference Collection, Collection: Masters Theses Close shelf browser (Hides shelf browser)