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SERVICE QUALITY, STRUCTURE ELEMENT AND SERVICE VALUE AWARD CUSTOMER SATISFACTION AMONG THE ADULTS OF HOME HOTEL IN ZHENGZHOU, CHINA / KANG RUNYING.

By: KANG RUNYING (TP026785)Contributor(s): Assoc. Prof. Dr. Benjamin Chan Yin Fah [Supervisor.]Material type: Text

TextPublication details: Kuala Lumpur : Asia Pacific University, 2014Description: 54 p. : ill. ; 30 cmLOC classification: PG-20-4250Dissertation note: A project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the degree of B.A (Hons) in Service Management.

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Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Reference	APU Library Reference Collection	Undergraduate Theses	PG-20-4250 (Browse shelf (Opens below))	1	Not for loan (Restricted access)		00015250

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Previous	PG-20-4224 A STUDY ON JOB FLEXIBILITY, WORK OVERLOAD AND ORGANIZATIONAL SUPPORT TOWARDS WORK-FAMILY CONFLICT AMONG WORKING ADULTS IN BUKIT JALIL, MALAYSIA	PG-20-4230 AN INVESTIGATION OF THE PERCEPTION OF FAIRNESS AND SATISFACTION AMONG EMPLOYEES TOWARDS THE PERFORMANCE APPRAISAL SYSTEM IN SALUTICA ALLIED SOLUTIONS SDN BHD. /	PG-20-4251 HOW MICROFINANCE ASSISTS SMALL AND MEDIUM SIZED BUSINESS IN UGANDA /	PG-20-4250 SERVICE QUALITY, STRUCTURE ELEMENT AND SERVICE VALUE AWARD CUSTOMER SATISFACTION AMONG THE ADULTS OF HOME HOTEL IN ZHENGZHOU, CHINA /	PG-20-4258 E-BUSINESS - A TOOL TO ENHANCE TOURISM INDUSTRY : STUDY ON MALDIVES TOURISM INDUSTRY /	PG-20-4252 EXAMINING THE FACTORS THAT INFLUENCE MIDDLE EAST STUDENTS TO CONTINUE THEIR HIGHER STUDIES IN MALAYSIA /	PG-20-4256 THE EFFECTS OF REWARD SYSTEMS ON EMPLOYEE MOTIVATION IN MULTI-NATIONAL COMPANIES IN MALAYSIA : DELL CASE STUDY /	Next

A project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the degree of B.A (Hons) in Service Management.

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Asia Pacific University Library catalogue

SERVICE QUALITY, STRUCTURE ELEMENT AND SERVICE VALUE AWARD CUSTOMER SATISFACTION AMONG THE ADULTS OF HOME HOTEL IN ZHENGZHOU, CHINA / KANG RUNYING.

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