Award-winning customer service : 101 ways to guarantee great performance / Renée Evenson.
Material type:
TextPublication details: New York : AMACOM, c2007Description: xvii, 232 p. ; 23 cmISBN: 9780814474549 (pbk.); 0814474543 (pbk.)Subject(s): Customer services | Customer relations | Employees -- Training ofDDC classification: 658.812 LOC classification: HF5415.5 | .E94 2007Online resources: Table of contents only
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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General Circulation
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APU Library Open Shelf | Book | HF5415.5 .E94 2007 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00036013 |
Includes bibliographical references and index.
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