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SERVICE QUALITY MANAGEMENT IN HOTEL INDUSTRY FOR CUSTOMER SATISFACTION IN FOOD AND BEVERAGES DEPARTMENT / SACHITA MANOJ KOTHARI

By: SACHITA MANOJ KOTHARI (TP022556)Contributor(s): Riaz Fathima Bt Omar Farouk [Supervisor.]Material type: Text

TextPublication details: Kuala Lumpur : Asia Pacific University, 2014Description: 94 p. : ill. ; 30 cmLOC classification: PG-20-4152Dissertation note: A project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the degree of B.A (Hons) in International Business Management.

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Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Reference	APU Library Reference Collection	Undergraduate Theses	PG-20-4152 (Browse shelf (Opens below))	1	Not for loan (No use restrictions)		00014127

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Previous	PG-20-4135 A STUDY ON THE FACTORS THAT INFLUENCE OMANI STUDENTS TO PURSUE THEIR HIGHER EDUCATION IN MALAYSIA /	PG-20-4155 AN EXPLORATORY STUDY ON HALAL IMPLEMENTATION AMONG BRUNEI SMES /	PG-20-4151 A STUDY ON THE SECURITY AND PRIVACY, PERCEIVED USEFULNESS, PERCEIVED EASE OF USE THAT INFLUENCE CONSUMER'S ACCEPTANCE TOWARD INTERNET BANKING IN MALAYSIA /	PG-20-4152 SERVICE QUALITY MANAGEMENT IN HOTEL INDUSTRY FOR CUSTOMER SATISFACTION IN FOOD AND BEVERAGES DEPARTMENT /	PG-20-4018 AN EMPLOYABILITY SURVEY AMONG FRESH GRADUATES IN BEIJING, CHINA /	PG-20-4034 CUSTOMER SATISFACTION ABOUT THE PRODUCTS OF MAC COMPANY /	PG-20-4055 AUTOMATED WATER-LESS SOLAR PANEL CLEANING SYSTEM USING A MICROCONTROLLER /	Next

A project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the degree of B.A (Hons) in International Business Management.

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Asia Pacific University Library catalogue

SERVICE QUALITY MANAGEMENT IN HOTEL INDUSTRY FOR CUSTOMER SATISFACTION IN FOOD AND BEVERAGES DEPARTMENT / SACHITA MANOJ KOTHARI

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