Service operations management / Robert Johnston, Graham Clark.
Material type: TextPublication details: Harlow, England : Financial Times/Prentice Hall, 2001Description: xvii, 413 p. : ill. ; 25 cmISBN: 0273639226 (pbk.); 9780273639220 (pbk.)Subject(s): Service industries -- Management | Operations researchDDC classification: 658.5 LOC classification: HD9980.5 | .J64 2001Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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General Circulation | APU Library Open Shelf | Book | HD9980.5 .J64 2001 c.1 (Browse shelf (Opens below)) | 1 | Withdrawn Weeded | 00010227 | |
General Circulation | APU Library Open Shelf | Book | HD9980.5 .J64 2001 c.2 (Browse shelf (Opens below)) | 2 | Available (No use restrictions) | 00010228 | |
General Circulation | APU Library Open Shelf | Book | HD9980.5 .J64 2001 c.3 (Browse shelf (Opens below)) | 3 | Available (No use restrictions) | 00010231 | |
General Circulation | APU Library Open Shelf | Book | HD9980.5 .J64 2001 c.4 (Browse shelf (Opens below)) | 4 | Available (No use restrictions) | 00011700 | |
General Circulation | APU Library Open Shelf | Book | HD9980.5 .J64 2001 c.5 (Browse shelf (Opens below)) | 5 | Available (No use restrictions) | 00010237 | |
General Circulation | APU Library Open Shelf | Book | HD9980.5 .J64 2001 c.6 (Browse shelf (Opens below)) | 6 | Available (No use restrictions) | 00010236 |
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HD9980.5 .H64 1997 c.3 Essentials of services marketing / | HD9980.5 .H67 1997 c.1 Service operations management : | HD9980.5 .J64 2001 c.1 Service operations management / | HD9980.5 .J64 2001 c.2 Service operations management / | HD9980.5 .J64 2001 c.3 Service operations management / | HD9980.5 .J64 2001 c.4 Service operations management / | HD9980.5 .J64 2001 c.5 Service operations management / |
Includes bibliographical references and index.
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