Customers at work : new perspectives on interactive service work / edited by Wolfgang Dunkel, Frank Kleemann.
Material type:
TextPublication details: New York : Palgrave Macmillan, 2013Description: xiv, 257 p. ; 23 cmISBN: 9781137293244 (hbk.)Subject(s): Customer services | Customer relations | Self-service (Economics)DDC classification: 658.834 LOC classification: HF5415.5 | .C87 2013
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
General Circulation
|
APU Library Open Shelf | Book | HF5415.5 .C87 2013 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00033611 |
Includes bibliographical references and index.
There are no comments on this title.