Asia Pacific University Library catalogue


MCRM'S NEW OPPORTUNITY OF CUSTOMER SATISFACTION IN TANZANIAN MARKET / ALEXANDER MUFUNGO MAGAI.

By: ALEXANDER MUFUNGO MAGAI (TP017350)Contributor(s): Dr. Benjamin Chan [Supervisor.]Material type: TextTextPublication details: Kuala Lumpur : Asia Pacific University, 2014Description: 234 p. : ill. ; 30 cmSubject(s): Customer relations -- Management | Customer satisfaction -- TanzaniaLOC classification: PM-26-66Dissertation note: A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of Master in: Business Administration (I.T Sector).
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A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of Master in: Business Administration (I.T Sector).

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