RELATIONSHIP BETWEEN SERVICE QUALITY AND CUSTOMER SATISFACTION : A STUDY ON IMMIGRATION SECTOR OF GOVERNMENT AGENCY IN BANDAR ACEH, INDONESIA / KHALIZA MEUTIA.
Material type: TextPublication details: Kuala Lumpur : Asia Pacific University, 2016Description: 86 p. : ill. ; 30 cmSubject(s): Consumer satisfaction -- Indonesia | Service industries -- Quality controlLOC classification: PG-23-0005Online resources: Available in APres - Requires login to view full text. Dissertation note: A project submitted in partial fulfilment of the requirements of Asia Pacific University of Technology and Innovation for the degree of B.A. (Hons) in Business Management (UC3F1606BM).Item type | Current library | Collection | Call number | Copy number | Status | Notes | Date due | Barcode |
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Reference | APU Library Reference Collection | Undergraduate Theses | PG-23-0005 (Browse shelf (Opens below)) | 1 | Not for loan (Restricted access) | Available in APres | 00037177 |
A project submitted in partial fulfilment of the requirements of Asia Pacific University of Technology and Innovation for the degree of B.A. (Hons) in Business Management (UC3F1606BM).
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