Orchestrating experiences : collaborative design for complexity / Chris Risdon, Patrick Quattlebaum
Material type: TextPublication details: Brooklyn, New York ; Rosenfeld Media ; c[2018]Description: xix, 316 pages ; color illustrations ; 23 cmISBN: 9781933820743; 9781933820736Subject(s): Customer services | Service industries -- ManagementLOC classification: HF5415.5 | .R59 2018Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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General Circulation | APU Library Open Shelf | Book | HF5415.5 .R59 2018 c.1 (Browse shelf (Opens below)) | 1 | Available | 00012928 |
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HF5415.5 .P47 2017 c.1 Managing customer experience and relationships : | HF5415.5 .P47 2017 c.2 Managing customer experience and relationships : | HF5415.5 .R45 1998 c.3 Relationship marketing for competitive advantage : | HF5415.5 .R59 2018 c.1 Orchestrating experiences : collaborative design for complexity / | HF5415.5 .S49 1998 c.2 Customers.com : | HF5415.5 .S49 1998 c.3 Customers.com : | HF5415.5 .S53 2005 c.1 Revolutionize your customer experience / |
Includes bibliographical references and index
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