Introduction to total quality : quality management for production, processing, and services / David L. Goetsch, Stanley B. Davis.
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TextPublication details: Upper Saddle River, N.J. : Prentice Hall, c1997Edition: 2nd edDescription: xii, 660 p. : ill. ; 24 cmISBN: 0132325217 (hbk.); 9780132325219 (hbk.)Subject(s): Total quality managementDDC classification: 658.4013 LOC classification: HD62.15 | .G64 1997
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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APU Library Open Shelf | Book | HD62.15 .G64 1997 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00010108 | |
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APU Library Open Shelf | Book | HD62.15 .G64 1997 c.2 (Browse shelf (Opens below)) | 2 | Available (No use restrictions) | 00010109 |
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| HD62.15 .G64 1995 c.5 Implementing total quality / | HD62.15 .G64 1995 c.6 Implementing total quality / | HD62.15 .G64 1997 c.1 Introduction to total quality : | HD62.15 .G64 1997 c.2 Introduction to total quality : | HD62.15 .H65 2011 c.1 A pragmatic guide to competency : | HD62.15 .I57 1996 c.1 Instructor's resource guide to accompany Total quality management : | HD62.15 .J33 1999 c.1 Rethinking TQM and making it work / |
Includes bibliographical references and index.
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