Total quality management : an introductory text / Paul T.J. James.
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TextPublication details: London ; New York : Prentice Hall, 1996Description: xxi, 374 p. : ill. ; 24 cmISBN: 0132071193 (pbk.); 9780132071192 (pbk.)Subject(s): Total quality managementDDC classification: 658.562 LOC classification: HD62.15 | .J36 1996
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| HD62.15 .H65 2011 c.1 A pragmatic guide to competency : | HD62.15 .I57 1996 c.1 Instructor's resource guide to accompany Total quality management : | HD62.15 .J33 1999 c.1 Rethinking TQM and making it work / | HD62.15 .J36 1996 c.1 Total quality management : | HD62.15 .J36 1996 c.2 Total quality management : | HD62.15 .J36 1996 c.5 Total quality management : | HD62.15 .J36 1996 c.6 Total quality management : |
Includes bibliographical references (p. 362-368) and indexes.
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