Asia Pacific University Library catalogue


Total relationship marketing / Evert Gummesson.

By: Gummesson, Evert, 1936-Material type: TextTextPublication details: Amsterdam ; Oxford : Butterworth-Heinemann, 2008Edition: 3rd edDescription: xiv. 376 p. : ill. ; 25 cmISBN: 9780750686334 (pbk.) Subject(s): Relationship marketing | Marketing -- Management | Management and Business StudiesDDC classification: 658.8 LOC classification: HF5415.55 | .G86 2008
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HF5415.55 .E33 2011 c.2 Relationship marketing : HF5415.55 .E43 2004 c.2 Relationship marketing : HF5415.55 .G63 1999 c.2 Permission marketing : HF5415.55 .G86 2008 c.2 Total relationship marketing / HF5415.55 .G87 2005 c.1 Managing customers as investments : HF5415.55 .H32 2004 c.1 Customer service in the information age : HF5415.55 .H65 2015 c.1 Marketing management :

Previous ed.: 2002.

Formerly CIP. Uk

Includes bibliographical references and index.

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