Harvard business review on customer relationship management.
Material type:
TextSeries: Harvard business review paperback seriesPublication details: Boston : Harvard Business School Press, c2001Description: vii, 192 p. : ill. ; 21 cmISBN: 1578516994 (pbk.); 9781578516995 (pbk.)Other title: Customer relationship managementUniform titles: Harvard business review. Subject(s): Customer relations -- ManagementDDC classification: 658.812 LOC classification: HF5414.5 | .H37 2001
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APU Library Open Shelf | Book | HF5414.5 .H37 2001 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00010569 |
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| HF5389 .R63 2000 c.1 Business etiquette : | HF5389 .S33 1998 c.1 Business etiquette : | HF5389 .S33 2002 c.1 Business etiquette : | HF5414.5 .H37 2001 c.1 Harvard business review on customer relationship management. | HF5415.1 .B87 2011 c.1 Marketing to the new majority : | HF5415.1 .S26 1998 c.1 Strategic marketing for success in retailing / | HF5415.12.A8 C37 1996 c.1 Cases in marketing management and strategy : |
Includes bibliographical references and index.
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