The Starbucks experience : 5 principles for turning ordinary into extraordinary / Joseph A. Michelli.
Material type:
TextPublication details: New York : McGraw-Hill, c2007Description: xiv, 208 p. ; 22 cmISBN: 9780071477840 (hbk.); 0071477845 (hbk.)Subject(s): Starbucks Coffee Company | Success in business -- Handbooks, manuals, etcDDC classification: 658 LOC classification: HD9199.U54 | M53 2007Online resources: Table of contents only | Contributor biographical information | Publisher description
Contents:
Introduction -- Principle #1- make it your own -- Principle #2- everything matters -- Principle #3- surprise and delight -- Principle #4- embrace resistance -- Principle #5- leave your mark -- A final word.
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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General Circulation
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APU Library Open Shelf | Book | HD9199.U54 M53 2007 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00025382 | |
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General Circulation
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APU Library Open Shelf | Book | HD9199.U54 M53 2007 c.2 (Browse shelf (Opens below)) | 2 | Available (No use restrictions) | 00025383 |
Includes bibliographical references and index.
Introduction -- Principle #1- make it your own -- Principle #2- everything matters -- Principle #3- surprise and delight -- Principle #4- embrace resistance -- Principle #5- leave your mark -- A final word.
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