IT service management : an introduction / Jan van Bon... [et al.].
Material type:
TextPublication details: Zaltbommel : Van Haren Pub, c2007Description: xiv, 514 p. : ill. ; 25 cmISBN: 9789087530518 (pbk.)Subject(s): Information Technology -- ManagementDDC classification: 658.05 LOC classification: HC59.72 | .I87 2007
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
General Circulation
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APU Library Open Shelf | Book | HC59.72 .I87 2007 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00025545 | |
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General Circulation
|
APU Library Open Shelf | Book | HC59.72 .I87 2007 c.2 (Browse shelf (Opens below)) | 2 | Available (No use restrictions) | 00025546 |
Based on ISO 20000 and ITIL V3
Includes bibliographical references and index.
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