Asia Pacific University Library catalogue


SERVICE QUALITY, STRUCTURE ELEMENT AND SERVICE VALUE AWARD CUSTOMER SATISFACTION AMONG THE ADULTS OF HOME HOTEL IN ZHENGZHOU, CHINA / KANG RUNYING.

By: KANG RUNYING (TP026785)Contributor(s): Assoc. Prof. Dr. Benjamin Chan Yin Fah [Supervisor.]Material type: TextTextPublication details: Kuala Lumpur : Asia Pacific University, 2014Description: 54 p. : ill. ; 30 cmLOC classification: PG-20-4250Dissertation note: A project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the degree of B.A (Hons) in Service Management.
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Reference Collection 		Undergraduate Theses PG-20-4250 (Browse shelf (Opens below)) 1 Not for loan (Restricted access) 00015250

A project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the degree of B.A (Hons) in Service Management.

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