A STUDY ON A RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND CUSTOMER RETENTION AMONG 5 STAR HOTELS IN KUALA LUMPUR, MALAYSIA / LIANA BAISEIT.
Material type: TextPublication details: Kuala Lumpur : Asia Pacific University, 2015Description: 88 p. : ill. ; 30 cmLOC classification: PG-20-4916Dissertation note: A project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the Degree of B.A (Hons) in: Tourism Management.Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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Reference | APU Library Reference Collection | Undergraduate Theses | PG-20-4916 (Browse shelf (Opens below)) | 1 | Not for loan (Restricted access) | 00015076 |
A project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the Degree of B.A (Hons) in: Tourism Management.
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