Managing cross-cultural communication : principles and practice / Barry Maude.
Material type:
TextPublication details: [London] : Macmillan Education, 2016Edition: 2nd editionDescription: xi, 268 pages : illustrations (black and white) ; 24 cmISBN: 9781137507464 (pbk.); 1137507462 (pbk.)Subject(s): Intercultural communication | Business communicationLOC classification: HM1211 | .M38 2016Summary: Preface.- PART I: PRINCIPLES .- 1. What is culture? .- 2. Language matters .- 3. Nonverbal aspects of cross-cultural communication .- 4. Prejudice and stereotypes.- 5. Cultural values in business and society .- PART II: PRACTICE.- 6. Communicating across cultural difference.- 7. Managing and working in multicultural teams.- 8. Interracial interactions.- 9. Expatriate performance.- 10. Cross-cultural meetings and negotiations .- 11. Cross-cultural interviews and selection.- 12. Cross-cultural adjustment.- 13. Developing cross-cultural skills.- Appendix: Power of social networks.- Books for further study.- Index.
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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General Circulation
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APU Library Open Shelf | Book | HM1211 .M38 2016 c.1 (Browse shelf (Opens below)) | 1 | Available | 00017813 |
Includes bibliographical references and index.
Preface.- PART I: PRINCIPLES .- 1. What is culture? .- 2. Language matters .- 3. Nonverbal aspects of cross-cultural communication .- 4. Prejudice and stereotypes.- 5. Cultural values in business and society .- PART II: PRACTICE.- 6. Communicating across cultural difference.- 7. Managing and working in multicultural teams.- 8. Interracial interactions.- 9. Expatriate performance.- 10. Cross-cultural meetings and negotiations .- 11. Cross-cultural interviews and selection.- 12. Cross-cultural adjustment.- 13. Developing cross-cultural skills.- Appendix: Power of social networks.- Books for further study.- Index.
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