The four stages of highly effective crisis management : how to manage the media in the digital age / Jane Jordan-Meier.
Material type: TextPublication details: Boca Raton. FL : CRC Press, c2011Description: xxiii, 296 pages : illustrations ; 25 cmISBN: 9781439853733 (pbk.)Subject(s): Mass media -- Management | Crisis management | Online social networks | Public relationsDDC classification: 302.23/068 LOC classification: P96.M34 | J67 2011Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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General Circulation | APU Library Open Shelf | Book | P96.M34 J67 2011 c.1 (Browse shelf (Opens below)) | 1 | Available | 00017550 |
Includes bibliographical references and index.
Media, crisis, and new reporting tools -- What is a crisis? -- Unfolding crisis -- Crisis is triggered -- A crisis stops the show -- Case in point: Virginia Tech -- The role of media in a crisis -- Social, interactive, and everywhere all the time -- Today's news from multiple platforms -- Old media play a role in the social media revolution: social or leave -- Power to the people: the rise of hyperlocal news -- Mainstream media are still a factor -- Social media's role in crisis -- Media ethics? what drives traditional media behavior -- Twitter: is it a fad or the "8 bazillion pound gorilla?" -- Overview -- Background.
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