Crisis communication / edited by Finn Frandsen and Winni Johansen.
Material type: TextSeries: Handbooks of communication science ; 23.Description: xiv, 587 pages : illustrations ; 25 cmISBN: 9783110552287 (paperback); 3110552280Subject(s): Communication in crisis management | Crisis management | Communication in crisis management | Crisis managementLOC classification: HD49.3 | .C75 2020Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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General Circulation | APU Library Open Shelf | Book | HD49.3 .C75 2020 c.1 (Browse shelf (Opens below)) | 1 | Available | 00019064 |
Includes bibliographical references and index.
Section 1. Introducing the field -- Section 2. Between text and context -- Section 3. Organizational level -- Section 4. Interorganizational level -- Section 5. Societal level -- Sectional 6. Intersocietal level -- Section 7. Critical approaches -- Section 8. The future.
Provides an up-to-date overview of the discipline of crisis communication and introduces the reader to the most important models and theories of the field. It differs from previous handbooks in that it focuses on crises in the private and the public sector, includes the managerial and organizational context, and introduces new areas such as internal crisis communication and crisis consulting.
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