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	1.	Customer relationship management : a database approach / V. Kumar, Werner J. Reinartz. by Kumar, V, 1957- \| Reinartz, Werner J. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Hoboken, N.J. : Wiley, c2006Online access: Table of contents only \| Contributor biographical information \| Publisher description Availability: Items available for loan: APU LibraryCall number: HF5415.5 .K86 2006 c.1 (2). Place hold Add to cart (remove)
	2.	Working with Microsoft Dynamics CRM 4.0 / Jim Steger, Mike Snyder. by Steger, Jim \| Snyder, Mike. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Redmond, Wash. : Microsoft Press, c2008Availability: Items available for loan: APU LibraryCall number: HF5415.5 .S62 2008 c.1 (1). Place hold Add to cart (remove)
	3.	Master data management and data governance / Alex Berson, Larry Dubov. by Berson, Alex \| Dubov, Lawrence. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2011Availability: Items available for loan: APU LibraryCall number: HF5415.5 .B47 2011 c.1 (1). Place hold Add to cart (remove)
	4.	CRM automation / Barton J. Goldenberg. by Goldenberg, Barton J. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, NJ : Prentice Hall PTR, c2002Availability: Items available for loan: APU LibraryCall number: HF5415.5 .G65 2002 c.1 (1). Place hold Add to cart (remove)