Asia Pacific University Library catalogue


Online customer service for dummies / (Record no. 11129)

000 -LEADER
fixed length control field 01356cam a22003494a 4500
001 - CONTROL NUMBER
control field 12264887
003 - CONTROL NUMBER IDENTIFIER
control field APU
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20150825151836.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 001222s2001 nyua 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 00112180
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 076455316X (pbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780764553165 (pbk.)
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency DLC
Modifying agency SUE
Language of cataloging eng
042 ## - AUTHENTICATION CODE
Authentication code pcc
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.5
Item number .B35 2001
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8120285
Edition number 21
Item number BAI 2001
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Bailey, Keith,
Dates associated with a name 1945-
9 (RLIN) 20622
245 10 - TITLE STATEMENT
Title Online customer service for dummies /
Statement of responsibility, etc by Keith Bailey and Karen Leland.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New York, NY :
Name of publisher, distributor, etc Hungry Minds,
Date of publication, distribution, etc c2001.
300 ## - PHYSICAL DESCRIPTION
Extent xxvi, 273 p. :
Other physical details ill. ;
Dimensions 24 cm.
440 #0 - SERIES STATEMENT/ADDED ENTRY--TITLE
Title --For dummies
9 (RLIN) 4944
500 ## - GENERAL NOTE
General note Includes index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services
General subdivision Automation.
9 (RLIN) 20623
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services
General subdivision Data processing.
9 (RLIN) 20624
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Leland, Karen.
9 (RLIN) 20625
856 41 - ELECTRONIC LOCATION AND ACCESS
Materials specified Table of contents
Uniform Resource Identifier http://www.loc.gov/catdir/toc/wiley021/00112180.html
856 42 - ELECTRONIC LOCATION AND ACCESS
Materials specified Contributor biographical information
Uniform Resource Identifier http://www.loc.gov/catdir/enhancements/fy0706/00112180-b.html
856 42 - ELECTRONIC LOCATION AND ACCESS
Materials specified Publisher description
Uniform Resource Identifier http://www.loc.gov/catdir/enhancements/fy0706/00112180-d.html
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 7
b cbc
c orignew
d 2
e epcn
f 20
g y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Use restrictions Not for loan Collection code Home library Current library Shelving location Date acquired Source of acquisition Invoice number Total Checkouts Total Renewals Full call number Barcode Date last seen Date checked out Copy number Price effective from Koha item type
Not Withdrawn Available   Not Damaged No use restrictions Available for loan Book APU Library APU Library Open Shelf 24/02/2014 DONATION SAPURA | SAPURA 1 3 HF5415.5 .B35 2001 c.1 00027719 29/05/2017 17/04/2017 1 24/02/2014 General Circulation