Online customer service for dummies / (Record no. 11129)
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000 -LEADER | |
---|---|
fixed length control field | 01356cam a22003494a 4500 |
001 - CONTROL NUMBER | |
control field | 12264887 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | APU |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20150825151836.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 001222s2001 nyua 001 0 eng |
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
LC control number | 00112180 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 076455316X (pbk.) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780764553165 (pbk.) |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | DLC |
Transcribing agency | DLC |
Modifying agency | SUE |
Language of cataloging | eng |
042 ## - AUTHENTICATION CODE | |
Authentication code | pcc |
050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | HF5415.5 |
Item number | .B35 2001 |
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.8120285 |
Edition number | 21 |
Item number | BAI 2001 |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Bailey, Keith, |
Dates associated with a name | 1945- |
9 (RLIN) | 20622 |
245 10 - TITLE STATEMENT | |
Title | Online customer service for dummies / |
Statement of responsibility, etc | by Keith Bailey and Karen Leland. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | New York, NY : |
Name of publisher, distributor, etc | Hungry Minds, |
Date of publication, distribution, etc | c2001. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xxvi, 273 p. : |
Other physical details | ill. ; |
Dimensions | 24 cm. |
440 #0 - SERIES STATEMENT/ADDED ENTRY--TITLE | |
Title | --For dummies |
9 (RLIN) | 4944 |
500 ## - GENERAL NOTE | |
General note | Includes index. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer services |
General subdivision | Automation. |
9 (RLIN) | 20623 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer services |
General subdivision | Data processing. |
9 (RLIN) | 20624 |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Leland, Karen. |
9 (RLIN) | 20625 |
856 41 - ELECTRONIC LOCATION AND ACCESS | |
Materials specified | Table of contents |
Uniform Resource Identifier | http://www.loc.gov/catdir/toc/wiley021/00112180.html |
856 42 - ELECTRONIC LOCATION AND ACCESS | |
Materials specified | Contributor biographical information |
Uniform Resource Identifier | http://www.loc.gov/catdir/enhancements/fy0706/00112180-b.html |
856 42 - ELECTRONIC LOCATION AND ACCESS | |
Materials specified | Publisher description |
Uniform Resource Identifier | http://www.loc.gov/catdir/enhancements/fy0706/00112180-d.html |
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
a | 7 |
b | cbc |
c | orignew |
d | 2 |
e | epcn |
f | 20 |
g | y-gencatlg |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | |
Koha item type | Book |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Use restrictions | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Invoice number | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date checked out | Copy number | Price effective from | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Not Withdrawn | Available | Not Damaged | No use restrictions | Available for loan | Book | APU Library | APU Library | Open Shelf | 24/02/2014 | DONATION | SAPURA | SAPURA | 1 | 3 | HF5415.5 .B35 2001 c.1 | 00027719 | 29/05/2017 | 17/04/2017 | 1 | 24/02/2014 | General Circulation |