Online customer service for dummies / by Keith Bailey and Karen Leland.
Material type:
TextSeries: --For dummiesPublication details: New York, NY : Hungry Minds, c2001Description: xxvi, 273 p. : ill. ; 24 cmISBN: 076455316X (pbk.); 9780764553165 (pbk.)Subject(s): Customer services -- Automation | Customer services -- Data processingDDC classification: 658.8120285 LOC classification: HF5415.5 | .B35 2001Online resources: Table of contents | Contributor biographical information | Publisher description
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
General Circulation
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APU Library Open Shelf | Book | HF5415.5 .B35 2001 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00027719 |
Includes index.
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